By maintaining our commitment to these principles, we at HSBC will ensure that we respect the inherent trust that you place in us.
This section provides specific details of how we treat any personal information you might wish to provide us when you visit this site.
Use of cookies: Your visit to this site may be recorded for analysis on the number of visitors to the site and general usage patterns. Some of this information will be gathered through the use of cookies. Cookies are small bits of information that are automatically stored on a person's web browser in their computer that can be retrieved by this site. Should you wish to disable these cookies, you may do so by changing the setting on your browser. However, you will be unable to enter certain part(s) of our website, including online@hsbc.
Marketing promotions: Occasionally, we may collect personal information from visitors to this site and those individuals that participate in a contest or promotion online, over the telephone or at one of our branches. Such information is only collected from individuals who voluntarily provide us with their personal information. We may use this information to advise them of products, services and other marketing materials, which we think may be of interest to them. We may also invite visitors to this site to participate in market research and surveys and other similar activities.
You can choose to receive marketing and other promotional materials by e-mail. If you do receive e-mail or promotional direct mailings, you will always have an opportunity to opt out.
If we do ask you to provide personal information, we will always specify the purpose for which such personal information is collected and ensure that it is only used for the purpose specified at the time of collection.
This statement is made by the Bank in accordance with the Privacy Act 1993 (the 'Act') and the Banks' privacy principles. The statement is intended to notify you why personal data is collected, how it will be used and to whom data access requests and corrections are to be addressed.
Why we collect your data: We collect your personal information to carry out and administer our services to you and in an effort to improve your customer experience. Without such data, the Bank may be unable to open or continue accounts, establish or continue banking facilities, or provide banking services.
Requests for access to data or correction of data or for information regarding policies and practices and kinds of data held should be addressed to:
Data Privacy Office
The Hongkong and Shanghai Banking Corporation Limited
PO Box 5947
Victoria Street West
Auckland 1142
New Zealand
Important: By accessing this website and any of its pages, you are agreeing to the terms set out above. Thank you for choosing HSBC.