By maintaining our commitment to these principles, we at HSBC will ensure that we respect the inherent trust that you place in us.
This section provides specific details of how we treat any personal information you might wish to provide us when you visit this site.
In order to develop this website in line with customer needs, HSBC.co.nz is working with WebTrends to track usage on this website. WebTrends provides HSBC.co.nz with statistics to show which pages on this website are visited most frequently and how long visitors spend on this website.
WebTrends uses a cookie to track the number of unique users of this website. It basically tells HSBC.co.nz whether the website has a small number of regular visitors or a large number of infrequent visitors. None of the information can be traced to an individual – HSBC.co.nz does not know who you are as a unique user, merely that there are a certain number of people using this website. The cookie only relates to what goes on in this website, and the information cannot be used for marketing on an individual basis.
Marketing promotions: Occasionally, we may collect personal information from visitors to this site and those individuals that participate in a contest or promotion online, over the telephone or at one of our branches. Such information is only collected from individuals who voluntarily provide us with their personal information. We may use this information to advise them of products, services and other marketing materials, which we think may be of interest to them. We may also invite visitors to this site to participate in market research and surveys and other similar activities.
You can choose to receive marketing and other promotional materials by e-mail. If you do receive e-mail or promotional direct mailings, you will always have an opportunity to opt out.
If, at any time, you would like us to cease sending you direct mailings, please contact our representatives at our Direct Banking Centre by calling 0800 80 23 80. We will then, at no cost to you, act on your request within 30 days and ensure that you are not included in future direct marketing promotions.
If we do ask you to provide personal information, we will always specify the purpose for which such personal information is collected and ensure that it is only used for the purpose specified at the time of collection.
This statement is made by the Bank in accordance with the Privacy Act 1993 (the 'Act') and the Banks' privacy principles. The statement is intended to notify you why personal data is collected, how it will be used and to whom data access requests and corrections are to be addressed.
Why we collect your data: We collect your personal information to carry out and administer our services to you and in an effort to improve your customer experience. Without such data, the Bank may be unable to open or continue accounts, establish or continue banking facilities, or provide banking services.
Requests for access to data or correction of data or for information regarding policies and practices and kinds of data held should be addressed to:
The Hongkong and Shanghai Banking Corporation Limited
PO Box 5947
Important: By accessing this website and any of its pages, you are agreeing to the terms set out above. Thank you for choosing HSBC.